Logistics Co-Ordinator

Red Fox Group is a Marketing & Research Agency that offers a full end-to-end Customer & Consumer Marketing service, from insights through to execution (through its network of independent subsidiaries). Red Fox Group assists organisations in becoming indispensable business partners to their customers and brands to win with shoppers at the point of purchase and wherever they are enjoyed.

• Red Fox Create is a design and manufacturing company of tailored brand visibility solutions. The business takes pride in delivering impactful solutions that work. Solutions that grab the attention of consumers and shoppers and influence their purchase behaviour. Solutions that are practical to implement in the retail environment, both locally and abroad.
• Red Fox Consult is a highly successful Customer and Consumer Marketing consulting business. Red Fox Consult has worked with an enviable list of leading global brands, helping them develop strategies and plans to build their businesses on the African continent. We approach each project as a unique challenge offering tailored solutions. We bring an open mind, natural curiosity, and a desire to really understand our client’s challenges.
• Red Fox Insight is a market research agency full of fresh ideas and loads of experience. While we are into new tech, we are grounded in reality – everything we do comes with a strong focus on practical application. We have an Africa-wide network that allows us to conduct research across the continent.
• Red Fox Connect is a digital marketing agency that blends strategic, creative, and technical expertise, producing dynamic end-user experiences and memorable brand ignition. We work across the board from digital strategy to web design, video and print production, social to SEO, graphic design, information visualization services and so much more.

The Logistics Coordinator is responsible for managing the distribution and transportation of goods, ensuring timely deliveries, and maintaining all logistical documentation. This role requires a high level of organization, problem-solving skills, and the ability to manage both local and international shipments efficiently. The ideal candidate will work closely with procurement, warehouse, and production teams to ensure that all logistical processes align with company deadlines and client expectations.

• Educational Requirements:

  Diploma or Degree in Logistics, Supply Chain Management, Business Administration, or a related field.

1. Local Distribution & Fleet Management

• Plan, schedule, and coordinate the daily delivery of goods to local clients.
• Develop and maintain an optimized driver schedule to ensure timely and cost-effective deliveries.
• Monitor and update the vehicle checklist and inspection sheets, ensuring all company vehicles meet roadworthiness and safety standards.
• Oversee fuel usage, mileage tracking, and maintenance schedules to ensure fleet efficiency.
• Ensure drivers adhere to company policies, including loading/unloading procedures, route planning, and delivery deadlines.

2. International Shipping & Export Compliance

• Plan and coordinate all international shipments, ensuring they comply with import/export regulations.
• Work closely with freight forwarders, customs agents, and international shipping companies to manage shipments efficiently.
• Prepare and review all necessary shipping documentation, including:
• Certificate of Conformity (CoC) – ensures products meet regulatory requirements.
• SAD500 Form – customs declaration document for exports.
• Certificate of Origin (COO) – verifies the country of manufacture for customs clearance.
• Packing lists, commercial invoices, and airway bills to accompany shipments.
• Ensure all export-related paperwork is completed accurately and submitted on time to prevent delays at customs.
• Monitor international shipping schedules and adjust plans to accommodate changes in delivery timelines.

3. Logistics Coordination & Planning

• Track all outgoing shipments and deliveries, ensuring timely dispatch and customer satisfaction.
• Coordinate warehousing and storage solutions for goods awaiting dispatch.
• Liaise with the procurement team to ensure logistics schedules align with stock availability and project deadlines.
• Maintain real-time tracking of shipments and provide updates to internal teams and clients.
• Identify and resolve logistical bottlenecks, transport delays, and supply chain disruptions.

4. Documentation & Compliance

• Ensure all shipment records, waybills, invoices, and proof of delivery documents are filed and accessible.
• Maintain accurate records of all import/export transactions, ensuring compliance with customs and trade regulations.
• Conduct periodic audits of logistics records to verify documentation accuracy.
• Ensure logistics operations align with ISO standards and company policies.

5. Cost & Efficiency Optimization

• Continuously analyze and improve logistics processes to reduce costs and improve efficiency.
• Compare quotes from different transport providers and negotiate the best rates.
• Develop strategies to reduce transit times, fuel consumption, and shipment delays.
• Identify and implement logistics software tools to streamline operations and improve shipment tracking.

6. Problem-Solving & Ad Hoc Support

• Quickly address logistics-related issues, such as lost shipments, damaged goods, and customs clearance problems.
• Work with procurement and warehouse teams to prioritize urgent deliveries.
• Provide logistical support during peak periods and special projects.
• Assist in stock management and inventory control where required.

Technical Skills:

• Strong knowledge of local and international shipping regulations.
• Proficiency in Microsoft Office (Excel, Word, Outlook) and logistics software.
• Experience with customs documentation and export processes (e.g., SAD500, CoC, COO).
• Ability to create and maintain delivery schedules, fleet reports, and shipment tracking systems.

Soft Skills:

• Excellent organizational and time-management skills.
• Strong problem-solving and analytical skills.
• Ability to work under pressure and meet tight deadlines.
• High level of attention to detail and accuracy.
• Effective communication and negotiation skills for liaising with transport providers, customs agents, and internal teams.

Experience Requirements:

• 3–5 years of experience in logistics, supply chain coordination, or a similar role.

Previous experience in freight forwarding, transportation management, or warehouse operations is an advantage.

• Market related commensurate with qualifications and experience.